Terms of service

1. Introduction

Welcome to Lunova Fun Carts. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

2. Orders and Payment

  • All orders are subject to acceptance and availability.

  • Payment must be completed at checkout using the available payment methods.

  • Prices and product availability are subject to change without notice.

3. Delivery

  • Orders are processed within 1–3 business days.

  • Delivery typically takes 5–10 business days, depending on location.

  • Delivery times may vary due to circumstances outside our control.

4. Returns & Refunds

  • Returns are accepted within 14 calendar days of receiving the product.

  • Items must be unused and in original packaging.

  • Refunds are processed to the original payment method within 5–10 business days after approval.

  • For defective or incorrect items, Lunova Fun Carts will provide a replacement at no extra cost.

5. Product Use

  • Lunova Fun Carts are designed for children 3 years and older, supporting weights up to 68 kg and heights up to 168 cm.

  • Always supervise children during use. Lunova Fun Carts is not liable for accidents caused by misuse.

6. Intellectual Property

  • All content, images, logos, and branding on this website are owned by Lunova Fun Carts and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

  • Lunova Fun Carts is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products, except where required by law.

8. Privacy

  • We respect your privacy. Personal information is collected, stored, and used according to our Privacy Policy.

9. Governing Law

  • These Terms of Service are governed by the laws of South Africa.

10. Contact

If you have questions about these Terms of Service, please contact us:
Email: contact@lunova.co.za