Privacy Policy

At Lunova Fun Carts, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

When you visit our store or make a purchase, we may collect:

  • Name, email address, phone number, and delivery address

  • Payment information (processed securely via our payment gateway)

  • Order history and preferences

  • Information automatically collected, such as IP address and browsing activity

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your order, delivery, or customer support inquiries

  • Improve our products, website, and shopping experience

  • Send promotional offers only if you have opted in

Sharing Your Information

We do not sell your personal information. We may share information with:

  • Couriers and delivery services to fulfill your order

  • Payment processors to securely handle payments

  • Legal authorities if required by law

Cookies

We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content.

Your Rights

  • You may request access, correction, or deletion of your personal information

  • You may unsubscribe from marketing communications at any time

Data Security

We take appropriate measures to protect your personal data from unauthorized access, disclosure, or misuse.

Children’s Privacy

Our store is intended for customers aged 18 and above. We do not knowingly collect personal information from children under 18.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Email: contact@lunova.co.za